Welcome to The L.A Group of Companies
L.A Group of Companies is a Canadian conglomerate firm specializing in different product offerings and services.
There is a subtle difference between providing "products" and providing "solutions." Solutions imply an integration of service and products. For each client, we go through our diverse products and services and configure them to address that client's specific challenges. Each of our clients may have slightly different needs and slightly different constraints. Our clients don't all fit in a cookie-cutter, one-size-fits-all mold. A single product/service will no longer serve. What is necessary is a combination of products and services.
Whether you are a large corporation or a small business, the challenge is the same: How do we take your challenge and come up with solutions that meet the client's needs? Moving from providing products/services to providing solutions demands a new type of organizational structure and a new type of culture. Here are five best practices we keep in mind as we assist you.
Make consultations a critical part of sales. In a product culture, relationships are often short-term and highly focused. A solution culture demands a tighter partnership between your company and the customer. The relationship is one of helping the customer to define--and redefine--the problem. It becomes a consultative relationship of continuous dialogue, in which both parties come to a common understanding of what needs to be accomplished.
Our solution-based company isn't for everyone; sometimes just selling a product is enough. But if you are looking for a market advantage, you may want to consider supplementing the services/product you outsource with our offerings. Above all, it will result in a more agile relationship between our company and our clients.